Last updated: December, 2023

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your personal information when you visit or make a purchase from Pilots and Planes (Pty) Ltd (the “site”).
We use your personal data to provide and improve our service. By using our site, you agree to the collection and use of information in accordance with this Privacy Policy.

For the purposes of this Privacy Policy:

  • Account means a unique account created for you to access our site.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this agreement) refers to:
    -Pilots and Planes (Pty) Ltd
    -Main Terminal
    -Wonderboom National Airport
  • Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing details of your browsing history on our site.
  • Country refers to: South Africa
  • Device means any device that can access our site such as a computer, cellphone or tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to our site.
  • Usage Data refers to data collected automatically, either generated by the use of our site or from our website infrastructure itself (for example, the duration of a page visit).
  • Website refers to Comet Aviation Supplies, accessible from:
  • You means the individual accessing or using our site, or the company, or other legal entity on behalf of which such individual is accessing or using our site, as applicable.

Collecting and Using Your Personal Information

Collecting Your Information

While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Physical address

Usage Data

Usage data is collected automatically when using our site.

Usage Data may include information such as your device’s Internet Protocol address (IP address), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages and other diagnostic data.
When you access our site using a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, the IP address of your mobile device, your mobile operating system, the type of internet browser you use and other diagnostic data.

Tracking Technologies and Cookies
We use cookies and similar tracking technologies to track the activity on our site and store certain information. Tracking technologies used are beacons, tags and scripts to collect and track information and to improve and analyse our site. The technologies we use may include:

Cookies or Browser Cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Unless you have adjusted your browser setting so that it will refuse cookies, our site may use cookies.

  • Flash Cookies. Certain features of our site may use local stored objects (or Flash Cookies) to collect and store information about your preferences or your activity on our site. Flash cookies are not managed by the same browser settings as those used for Browser cookies.
  • Web Beacons. Certain sections of our site and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
    Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser.
    We use both Session and Persistent Cookies for the purposes set out below:
    Necessary / Essential Cookies
    Type: Session Cookies
    Purpose: These cookies are essential to provide you with services available through our site.  They help to authenticate users and prevent fraudulent use of user accounts.
  • Cookies Policy / Notice Acceptance Cookies
    Type: Persistent Cookies
    Purpose: These cookies identify if users have accepted the use of cookies on our site.
    Functionality Cookies
    Type: Persistent Cookies
    Purpose: These cookies allow us to remember choices you make when you use our site, such as remembering your login details or language preference.


Use of Your Personal Information

  • The Company may use personal information for the following purposes:
    To communicate with you.
  • When in line with the preferences you have shared with us, to provide you with information or advertising relating to our products or services.
  • To fulfil any orders placed through our site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
    To manage and attend to the requests sent by you.

Sharing Your Personal Information
We share your personal information with third parties to help us use your personal information, as described above.
We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Retention of Your Personal Information
The Company will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. When you place an order through our site, we will maintain your order information for our records unless and until you ask us to delete this information.

Security of Your Personal Information
While we have implemented reasonable security safeguards to protect the personal information we hold about you, we cannot guarantee that your personal information will not be accessed, disclosed, altered or destroyed by breach of any of our physical, technical or managerial safeguard.
In the event that we believe that the security of your personal information is compromised, we will seek to notify you of such a breach.

Links to Other Websites
Our site may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We  advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons.

Contact Us
If you have any questions about this Privacy Policy, you can contact us:
By email:
By phone number: +27 12 567 6775